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1. Acceptance of Terms

By accessing or using the Dockstrikz Learning website, mobile application, and services (collectively, the "Service"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Service.

Important: These terms constitute a legally binding agreement between you and Dockstrikz Learning Solutions Pvt Ltd.

2. Description of Services

Dockstrikz Learning provides online professional certification courses in various fields including but not limited to:

  • 📚 Project Management (PMP, CAPM, PGMP)
  • 🔐 Cyber Security & Information Security (CEH, CISSP, CISA)
  • ☁️ Cloud Computing (AWS, Azure)
  • 📊 Quality Management (Six Sigma, Lean)
  • 🔄 Scrum & Agile Methodologies
  • 🌐 Networking (CCNA, CCNP)

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Eligibility

You must be at least 13 years old to create an account. If you are between 13 and 18, you must have parental consent.

Security Tip: Never share your password with anyone. Dockstrikz Learning will never ask for your password via email or phone.

4. Course Enrollment & Access

4.1 Enrollment Process

After successful payment, you will receive immediate access to the enrolled course materials. Access is granted for the duration specified on the course page.

4.2 Lifetime Access

Most courses offer lifetime access, meaning you can access the course materials as long as the course exists on our platform.

4.3 Non-Transferable

Course access is non-transferable and for your personal use only. You may not share your account or course access with others.

5. Payments & Fees

5.1 Pricing

All prices are displayed in Indian Rupees (INR), US Dollars (USD), or UAE Dirhams (AED). Prices are subject to change without notice.

5.2 Payment Methods

We accept payments via credit cards, debit cards, net banking, UPI, and digital wallets. All payments are processed through secure payment gateways.

5.3 Taxes

Applicable taxes (GST, etc.) will be added to the course price as per Indian tax laws.

5.4 Discounts & Promotions

Discount codes must be applied at checkout. Only one discount code can be used per purchase.

6. Refund & Cancellation Policy

6.1 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee from the date of purchase. To request a refund, contact us within 7 days of purchase.

6.2 Conditions for Refund

  • Less than 20% of course content has been accessed
  • No certificate has been downloaded
  • The request is made within 7 days of purchase

6.3 Non-Refundable Items

Discounted courses, bundle purchases, and courses marked as "Non-Refundable" are not eligible for refunds.

Processing Time: Refunds are processed within 7-10 business days and will be credited to the original payment method.

7. Certificate of Completion

7.1 Eligibility

To receive a certificate of completion, you must complete all course modules and achieve the minimum passing score on the final assessment.

7.2 Certificate Verification

Certificates include a unique verification code that employers can use to verify authenticity on our website.

7.3 Misuse of Certificates

Any attempt to forge, alter, or misuse our certificates will result in immediate account termination and legal action.

8. User Conduct

You agree not to:

  • ❌ Share your account credentials with others
  • ❌ Record, copy, or distribute course content without permission
  • ❌ Use our content for commercial purposes without authorization
  • ❌ Post inappropriate or offensive content on our platform
  • ❌ Attempt to hack, disrupt, or damage our services
  • ❌ Impersonate another person or entity
  • ❌ Violate any applicable laws or regulations

9. Intellectual Property

All content on our platform, including but not limited to videos, text, images, logos, course materials, and software, is the property of Dockstrikz Learning or our content partners and is protected by copyright laws.

You may not reproduce, distribute, modify, create derivative works of, or publicly display any content without our prior written consent.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

To the maximum extent permitted by law, Dockstrikz Learning shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability shall not exceed the amount you paid for the specific course giving rise to the claim.

Disclaimer: We do not guarantee employment or salary increases as a result of completing our courses.

12. Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these terms or is harmful to our platform or other users.

Upon termination, you will lose access to all purchased courses and your account data.

13. Changes to Terms

We may update these Terms & Conditions from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the new terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: legal@dockstrikzlearning.com

Phone: +91-9876543210

Address: Mumbai, Maharashtra, India - 400001

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.